Privacy Policy
BioSoul Naturopathy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable regulations.
2. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, date of birth, contact details (phone number, email address).
- Health Information: Medical history, current health conditions, treatment plans, and other health-related information.
- Payment Information: Details related to transactions, including billing information.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage naturopathic services and treatments.
- To communicate with you about your appointments and treatment plans.
- To process payments and manage billing.
- To comply with legal and regulatory obligations.
- To improve our services and practices based on feedback and usage.
4. Disclosure of Your Information
We may disclose your personal information in the following situations:
- To Third-Party Service Providers: We may share your information with trusted service providers who assist us in operating our practice, such as payment processors or IT support services.
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes or regulations.
5. Data Security
We implement reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and correct your personal information held by us.
- Request the deletion of your personal information, subject to legal and regulatory requirements.
- Opt out of receiving promotional communications from us.
To exercise these rights, please contact us.
7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
BioSoul Naturopathy
5 Ozone Tce Kalamunda,
W.A. 6076
ash@biosoulnaturopathy.com